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Advisor FAQ

Answers for Advisors. Looking for the caller FAQ?

The answers on this page are for Advisors. Log in to your Advisor account to read them.

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Your account and profiles

How to Use Live Video Calls as an Advisor on Psychics.com

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How to Add Push Notifications to Your Psychics.com Advisor Account for Live Video Calls

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Create A Profile

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My Contacts

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Adding a Schedule

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Create a Psychic Account

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Set Profile Photo

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Edit Your Profile

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Setting and Changing Rates

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Exploring Your Profile Dashboard

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Psychics Menu

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Wall Posts

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How can I delete one of my Psychics profiles?

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I think someone stole my photos or profile text. What do I do?

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I would like to deactivate or delete my account. How can I go about that?

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I am not getting any calls, how do I get more exposure?

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What happens if I miss too many calls?

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How many profiles can I have?

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Can I have a Psychic and a Caller account?

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Am I an employee of Psychics.com?

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How long has Psychics.com been around?

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What if a caller makes me uncomfortable?

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Are the calls monitored?

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What is allowed on video calls?

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Can complaining, or posting about Psychics.com online, hurt my ranking?

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What should I do if I get a caller who I think is underage?

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How much can I charge per minute?

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How do reviews work? Can a review be removed?

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Are my profiles linked together on the site? Can the Callers tell that multiple profiles are all mine?

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How long does it take for my profile title, profile photos, etc., to be approved?

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How do I add my phone number?

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How do I verify my account? Why do you need a copy of my ID?

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Why is Customer Support asking for my ID again?

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What do I upload for the Third Party Image Certification? Can Psychics.com use my photos?

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Why is my profile not approved yet?

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Will a caller hear my personal voice mail if I miss a call or if I don’t answer the phone?

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How do I make myself “Available?”

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Can I make myself “Un/Available” if I’m not at a computer?

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Do I have to take calls?

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Do Callers see my personal phone number when they dial the service?

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How can I tell which Profile a customer is calling?

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Missing earnings from Calls

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Are Calls Recorded?

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What types of files can I attach to a message?

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How can I earn with Call Recordings

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Payouts and commissions

I didn’t receive my payout?

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My bank account information was incorrect, what do I do?

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How much can I charge for a message?

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How much can I charge for webchat?

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How much commission do I earn?

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What happens to my earnings if a caller charges back?

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Does Psychics.com withhold Taxes from My Earnings?

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How do I get paid out?

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How do I setup my payout information?

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Video setup and referrals

These answers apply to callers and Advisors alike, so they live on the caller FAQ.

Still stuck? Contact us.

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