Answers for Advisors. Looking for the caller FAQ?
The answers on this page are for Advisors. Log in to your Advisor account to read them.
Your account and profiles
How to Use Live Video Calls as an Advisor on Psychics.com
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How to Add Push Notifications to Your Psychics.com Advisor Account for Live Video Calls
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Create A Profile
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My Contacts
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Adding a Schedule
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Create a Psychic Account
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Set Profile Photo
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Edit Your Profile
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Setting and Changing Rates
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Exploring Your Profile Dashboard
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Wall Posts
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How can I delete one of my Psychics profiles?
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I think someone stole my photos or profile text. What do I do?
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I would like to deactivate or delete my account. How can I go about that?
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I am not getting any calls, how do I get more exposure?
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How are profiles sorted? Can I be featured on the front page?
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What happens if I miss too many calls?
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How many profiles can I have?
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Can I have a Psychic and a Caller account?
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Am I an employee of Psychics.com?
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How long has Psychics.com been around?
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What if a caller makes me uncomfortable?
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Are the calls monitored?
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What is allowed on video calls?
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Can complaining, or posting about Psychics.com online, hurt my ranking?
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What should I do if I get a caller who I think is underage?
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How much can I charge per minute?
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How do reviews work? Can a review be removed?
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Are my profiles linked together on the site? Can the Callers tell that multiple profiles are all mine?
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How long does it take for my profile title, profile photos, etc., to be approved?
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How do I add my phone number?
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How do I verify my account? Why do you need a copy of my ID?
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Why is Customer Support asking for my ID again?
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What do I upload for the Third Party Image Certification? Can Psychics.com use my photos?
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Why is my profile not approved yet?
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Will a caller hear my personal voice mail if I miss a call or if I don’t answer the phone?
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How do I make myself “Available?”
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Can I make myself “Un/Available” if I’m not at a computer?
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Do I have to take calls?
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Do Callers see my personal phone number when they dial the service?
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How can I tell which Profile a customer is calling?
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Missing earnings from Calls
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Are Calls Recorded?
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What types of files can I attach to a message?
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How can I earn with Call Recordings
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Payouts and commissions
I didn’t receive my payout?
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My bank account information was incorrect, what do I do?
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How much can I charge for a message?
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How much can I charge for webchat?
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How much commission do I earn?
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What happens to my earnings if a caller charges back?
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Does Psychics.com withhold Taxes from My Earnings?
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How do I get paid out?
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How do I setup my payout information?
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Video setup and referrals
These answers apply to callers and Advisors alike, so they live on the caller FAQ.
- How to Enable Your Camera and Microphone in Samsung Internet for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Microsoft Edge for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Firefox for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Firefox on Android for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Safari on iPhone or iPad for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Chrome on Android for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Safari for Live Video Readings on Psychics.com
- How to Enable Your Camera and Microphone in Chrome for Live Video Readings on Psychics.com
- Do you have an affiliate/referral program?
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