She's phenomenal. I cannot stress enough how disheartening it is to call a "psychic" and have said individual ask you at least 2-3 questions before he/she starts your reading. I didn't have to provide Mercedes any information to include my name and DOB. I literally only gave her the area to focus on and she literally responded to my concern. In addition she answered questions I was wanting to ask before I even had the chance to ask. I'm awestruck. Of all the (non)/psychics I have spoke to I was never blessed with the opportunity to speak to someone of Mercedes caliber but tonight I hit the jackpot. She's just that good! She's truly a godsend and I'll most definitely be calling her back.